Description
The Senior Product Manager, Digital, will contribute to digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, and enterprise partners.
Responsibilities
Humana is a Fortune 100 healthcare company with a long history of successful innovation and reinvention. For more than 50 years Humana has been a proven leader and innovator in the health and wellness industry. A passionate emphasis on people, choice, well-being, and innovation guide our business practices and culture. We’re not just a health insurance company, we are increasingly a healthcare company innovating to best serve seniors and low-income individuals through our Medicare and Medicaid businesses.
The Senior Product Manager, Digital, will contribute to digital transformation and innovation of data products to present, transform, and distribute Medicare and Medicaid product data to better serve our associates, members, and enterprise partners. Our user-facing applications and supporting data products and services will allow Humana to better serve our members through our call centers, care managers, providers, and directly. Products are built using state-of-the-art cloud technologies and data-driven architecture.
As the Senior Product Manager you will work closely with delivery teams to drive product development, users and stakeholders to analyze business systems and processes, business partners to roll out products and ensure adoption, and data analytics partners to communicate results. Our internal development partners include design, engineering, data engineering, dev ops, and QA superstars who follow agile best practices. Our internal stakeholders include insurance product, strategy, customer service, care management, home care, digital health & analytics, and IT.
The Senior Product Manager will report to the Director, Digital and Data Products within the Enterprise Experience Transformation organization. This is a high impact position with high growth potential.
Required Qualifications
– Three or more years of agile product management, business analyst, content management, product owner, or scrum master experience
– Strong analytic and problem-solving skills
– Strong stakeholder management and meeting facilitation skills
– Excellent written and verbal communication skills
– Ability to break down tasks and prioritize based on business needs
– All-hands-on-deck contributor
– WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10×1 (10mbs download x 1mbs upload) is required.
Preferred Qualifications
– Experience navigating complex organizations
– Experience analyzing complex problems and opportunities
– Healthcare business experience
ADDITIONAL INFORMATION
This position can be located in Humana Boston or Louisville offices or remotely elsewhere in US. Post-COVID, occasional travel to Humana offices will be required.
As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.
Scheduled Weekly Hours
40