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GHS 301 (LTSS 101)
A word from the Instructor for this course: Kevin Bagley (former Medicaid Director, Nebraska; former LTSS Director, Utah)
Audience: New Medicaid agency staff, Entry-level health plan staff working in LTSS, Providers or vendor partners supporting MLTSS delivery
Course Type: Online, self-paced, foundational
Duration: 60–90 minutes
Overall Goal: Provide a solid foundation in Medicaid Long Term Services and Supports (LTSS), including key components, services, stakeholders, and program operations—equipping learners to engage effectively in LTSS roles.
FAQs
Who is this course for?
HHS agency or plan staff new to the Medicaid LTSS space.
What will I learn?
The course addresses these key questions:
Lesson 1: Introduction to Medicaid LTSS
What is LTSS and how does it relate to Medicaid?
What are the goals of LTSS within the Medicaid program?
Who uses LTSS and what populations are served?
What’s the difference between institutional and HCBS services?
How has Medicaid’s approach to LTSS evolved over time?
What is the role of federal vs. state agencies in LTSS?
How does Medicaid LTSS support aging in place?
What is the impact of demographics on LTSS demand?
Lesson 2: Core LTSS Services and Settings
What types of services are typically included in Medicaid LTSS?
What are home- and community-based services (HCBS)?
What’s included in personal care and homemaker services?
How do nursing facilities fit into LTSS?
What role does adult day health play?
What are self-directed services?
What are key differences in service delivery across states?
How do services align with person-centered planning?
Lesson 3: Stakeholders in LTSS
Who are the main stakeholders in Medicaid LTSS?
What is the role of managed care organizations (MCOs)?
How do care managers support LTSS delivery?
What do LTSS providers need to operate effectively?
How are families and caregivers involved?
What oversight roles do state Medicaid agencies play?
How do stakeholders coordinate across settings?
