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Medicaid Who’s Who Interview: Mark Rakowski

Mark Rakowski is the Vice President at Children’s Community Health Plan.

Check out his LinkedIn profile HERE.

  1. Which segment of the industry are you currently involved?

Children’s Community Health Plan (CCHP) has participated in the Medicaid program in Wisconsin since our inception in 2006, and currently covers 125,000 members, including 3,200 children in a foster care medical home pilot.  We entered the Marketplace in Wisconsin in 2017, and covered 27,500 individuals in 2018.

  1. How many years have you been in the Medicaid industry?

Beyond the 12+ years that CCHP has been in existence, I have been involved in Medicaid from a provider side over the 20 years that I have been with CCHP’s parent, Children’s Hospital of Wisconsin.

  1. What is your focus/passion? (Industry related or not)

Being a parent of two boys myself, I am passionate about improving the health and well-being of children and their families, and advocating for low income populations to ensure that they are not left behind.

  1. What is the top item on your “bucket list?”

Something sports-related, for sure.  I have already seen the Packers win a Super Bowl in person (sorry, Pittsburgh fans), so it would probably be taking my sons to an NBA Finals game.

  1. What do you enjoy doing most with your personal time?

Traveling with my family.  We gravitate to beaches (St. John is our favorite), and also have enjoyed New York City as well as Europe.

  1. Who is your favorite historical figure and why?

President Lyndon Johnson – I think his domestic accomplishments are often overshadowed by the Vietnam War, however under LBJ sweeping civil rights legislation was passed, including the outlawing of segregation, improved school funding for poor districts, the National Endowment for the Arts that funds public television was established, and LBJ also initiated Medicare, Medicaid and Head Start.  Before he was a politician, he taught disadvantaged Mexican-American kids in Texas where he witnessed firsthand the effects of poverty and discrimination, and made sure that education was a priority of his administration.

  1. What is your favorite junk food?

Frozen mint Oreos

  1. Of what accomplishment are you most proud?

We built CCHP from scratch and have grown from 26 members our first month to the largest Medicaid plan in our service area, covering almost 20% of all Medicaid members in our state, and are now one of the largest Marketplace plans in the state.

  1. For what one thing do you wish you could get a mulligan?

I don’t really have any regrets that would need a mulligan.  Mistakes are just opportunities to learn.

  1. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months?

Addressing how health plans can sustain their investments in housing and other social determinants of health

Figuring out how to better engage providers and align incentives so that value-based arrangements are not just pieces of paper.

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2018 Year in Review: You Can’t Put a Bow On It (Or Maybe You Can)

And now its that time of year we do the annual Mostly Medicaid (really Clay’s) Year in Review. For past reviews, visit here and here. If this is your first Year in Review with us, fair warning: it’s the one time I get all sappy. Provides a nice contrast to the cynicism and sarcasm you probably read the RoundUp for.[1]

 

You will need tissues.

 

Winter is a time for thinking.

A certain type of thinking, really. Reflection, introspection. All the eckshuns.

Spring is for hope and eagerness. Summer is for playing (and if you are a teenager in love it is a time of rhapsody and skirting curfews). Fall is for slowing down a bit, and breathing in the fresher, cooler air. Watching the oranges and reds and yellows on the trees.

But winter is a time for thinking.

And so I think, sitting in front of my fireplace. Warming my toes, my thoughts and-  I hope – my heart. For just as winter brings cold outside, it also brings cold to many hearts.

Hot soup can help. Or a game of cards with an old friend.

 

***

 

Sometimes we do things not knowing exactly why, but trusting they are important and will be valuable at some point in the future.

About 20 years ago, I started saving every single card people gave me and put them in a box. After a year or so, I outgrew that box. And now I am about to outgrow a large plastic tub.

Being a strict minimalist, cards are the one thing I let myself pack-rat.

I can remember the exact conversation that started this habit. A friend of mine and I both loved the same band (the Weakerthans). In their song Left and Leaving[2], are the lyrics:

 

Duct-tape and soldered wires
New words for old desires
And every birthday card I threw away

I wait in 4/4 time
Count yellow highway lines
That you’re relying on to lead you home

 

When discussing this song, my friend was struck by this particular line about throwing away birthday cards. They said something to this effect: “You know, every time someone sends you a card, they were thinking of you. Thinking of you enough to spend $2.99[3], write something about you specifically from their heart, and place it in the mail or hand it to you. We really shouldn’t throw those cards away.”

And from that moment on I didn’t.

I get rid of most things. I hate clutter. I don’t hold onto anything else for sentimental reasons. But – I have a box of birthday cards, get well cards, letters, graduation notes, thank you notes,[4] and myriad other similar items that has grown over the past 2 decades.

My thought is that one day when I am 80, I will sit and read these cards and be reminded of a time that I was loved and surrounded by those that I loved. That memories will flood in and drown out the sadness I see so often in the nursing homes I visit. That the effort to read someone’s poor handwriting inside a Snoopy-themed missive will pay off in smiles and remembered inside jokes.

Hold that thought. This will be the bow we put on the boxes that are sometimes painful to open.

 

 

But first, let’s talk about what happened in 2018 in Medicaid

 

Its been a wild, wild Medicaid ride hasn’t it dear reader? I looked back at the topics in our Monthly Medicaid News Roundtables, and made a short list of major happenings in our world this year:

 

Work requirements; Good vs Evil; Darth Vader; Orange Man Bad

It’s all a bit overblown, don’t you think? Reasonable people can disagree without casting each other as Nazi’s. At least they used to be able to. I yearn for a return of reasonable people discussing Medicaid. Hint – it does need fixing. Start there.

Another hint- a rebalancing of the state/federal “partnership” is long overdue.

 

Expansion on the ballot

This one took me by surprise. I wasn’t surprised that in state after state people voted for it (put any entitlement on the ballot and of course people will vote for it). I was surprised that it can even work this way. And I’m still not sure it can because it all has to go through the budget process. Stay tuned…

 

Social determinants

All 3 of these things are true:

  1. I believe food, clothing and shelter do impact healthcare outcomes
  2. I can’t sit through another academic presentation on this
  3. Its time to share info on specific, practical, starting point strategies. Go!

 

Managed care in the Tarheel State

North Carolina was added to the “managed care” column this year. Seems like 85% of the 2018 Medicaid conversations I had were around this. Now if we can get through the protests (I know we don’t have them yet, but I will bet you anything we will).

 

 

 

And now back to the things you think about sitting next to a fireplace (a wood fireplace, the only real kind)

 

Yes, it gets cold even in Birmingham, Alabama. Not as cold as some of the places you lunatic Yankees live (I’m looking at you my good friends in Michigan, Ohio, Maine- I mean, why not just live at the North Pole? That’s the one with penguins, right? Or is it the south pole? Or both?).

And I love fire.

I was the kid who other kids could not play with because I taught them how to play with fire. My first “date” was when I was seven and I went to see E.T. in theatres with a little girl my age. When her parents dropped her off, the first thing I did (to try and impress her?) was walk over to the nearest tree and show her how to strike a match and throw it at the tree.

I like fire. And fireplaces.

Many of you who have spoken to me the past few years know I have been slowly remodeling a 1974 elevated ranch. Well, I finally got around to fixing the fireplace. Which really was a chimney repair/ash dump investigation/damper replacement/flue cleaning/new cap install project. Just a small project. Only took me 2 months.

But now its done. And we sit by the fire whenever we can (I have come to think that first-thing-in-the-morning fires are the best. How nice it is to start your day with a fire and its heat and its light and the smoke wisping up into the flue as you drink a cup of coffee. Or see you children stumble out into the living room in their pajamas).

And these are the things I think about when I sit next to my newly working fireplace and stare into the flames.

I do not think about Medicaid.

I think about people.

 

My mom brought me a stack of old cards and I finally cried about Daddy dying for the first time almost a year after he died

 

As many of you know, Daddy died a year ago today (12/28/2018). My grieving has been different than most of my family members. For whatever reason, I did not really cry a lot when it happened. Or at the funeral. Or pretty much the entire year of 2018. I did cry here and there, but only a little.

I wasn’t holding it back (at least I don’t think I was). But it was noticeable to others, including my daughter who asked me – “Are you not sad? Now that Papa is gone?” I didn’t have a good answer. And I still don’t.

I am sad. But also not. Daddy left me with a clear view of death.

And its not that I don’t think about. I think about him most days. But in a good way. Memories of his little strange habits, or of conversations we had. Or ones I wish we would have had.

I try to spend my rememberings on things from when he was most alive. I do try to block out the gruesome final months of his life as he succumbed to brain cancer.

That was hard.

So hard that all I could do was work. Sitting in the room next to his, working away. Furiously trying to deny that he was 10 feet from me, his body and mind mangled more each day by this evil opponent.

I have many, many, many regrets in my life. But the one that has stuck with me most this past year is that instead of spending most of my time next to his bedside holding his hand in those last few weeks, I instead spent most of my time typing and analyzing and staring at a computer just a room away.

I’m sorry about that, Daddy.

 

 

I have learned in recent years, sometimes all our urges to find a silver lining, to make a happy ending, to put a bow on it (just look at all the idioms we have for this)- sometimes we can’t overcome the brutality of certain events. Sure, we can say “they’ll always live in our hearts” (never has made sense to me), or “make the most of life since its so short, and it will be ok as long as you live a full life” (always seemed like it missed the main point).

Sometimes we have to face the reality of loss. We have to accept for what it is. We can’t deny it. We can’t escape forever into our hobbies or pursuits or careers. Loss (primarily death) refuses to actually be transformed into something less than an awful, horrible, total thing.

We can’t put a bow on it.

 

 

I can still remember calling a friend and colleague who shares this Medicaid world of ours last February. I was at the Medicaid Innovations conference in Florida, and had stepped out to make a call to Dr. G.

The purpose of my call was to ask his opinion on a partner I was considering bringing on. Dr. G is someone whose opinion I trust (and his judgment even more). He started out as a client years and years ago.

And he is the reason I have a beard.

Dr. G was a key client stakeholder for a giant technology implementation contract my company at the time had (if I remember correctly, about $80M over a few years). In my first meeting with Dr. G, at the end of the meeting he had a new agenda item. It went something like this:

“You seem like a very impressive young man. And it seems like you have everything in order for the preparation for this project.”

He paused.

“But you look so young. I for one would appreciate a little more gray hair on a project of this size and complexity.”

I have always had a baby face.

I thought for a moment.

“Give me a month, Dr. G.”

 

I spent the next month growing a beard to try and look older (it used to work for my friends in high school when they tried to buy cigarettes, so why not for this?)

At our next meeting, I pointed to the beard.

“Do you feel better now, Dr. G?” I asked.

“Yes.”

It was the start of a wonderful working relationship, and I have gotten to know one of the most committed, honorable men in this space. All because I threw away my razor.

 

 

Back to the call from sunny Florida this past February.

After giving me his insights into the question that occasioned the call, he also asked how I was doing.

And I told him it was hard to have not cried about Daddy yet now (at that time) that it had been more than a month.

And he told me of the story about how it took him a long time to cry about the loss of his parents. He shared a sacred part of his life with me that day.

And he let me know it was ok to not cry yet. But that it would come.

And to hope that God would bless me for it to come in a private moment. For when it comes, there will be no holding back the tears. It will overwhelm you and consume you and take control of not just tear ducts, but also breathing and your muscles and all your emotions and your mind. It will be an experience of recognizing the totality of the loss.

And then it will somehow be better.

 

 

My mom has been cleaning out things since Daddy died. I think people do this for various reasons. Some people do it to get rid of clutter. Some people do it to busy themselves and avoid thinking about the one who has died.

Some people do it as a way to remember the people who have died.

I think that’s what Momma has been doing with all her cleaning.

And in cleaning out things, she found a stack of letters and cards of mine. She brought them over one day in early November and left them on my kitchen counter.

At first all I noticed was the letter from my elementary school congratulating me on coming in 2nd place in the city-wide spelling bee. And I remembered how much I did not like the experience of 2nd place. And I remember vividly the face of the little girl who beat me (I do not remember the word I lost on).

And I told my children the story of this. And they laughed. And that was that.[5]

The next day, I saw the stack of cards on the counter again. If your house is like mine, there is a constant battle between you and one spot on your counter to keep it free from mail or books or keys or change or Home Depot receipts. The stack of cards was in that spot, staring back at me.

That’s when I noticed the other things under the spelling bee letter.

I opened the first one and began to sob. It was a highschool graduation card to me from Daddy’s very best friend. Emmet Ladner. Emmet and Daddy became fast friends on the Mississippi Gulf Coast due to their shared love of fishing. Emmet had died 10 years or more ago and I watched Daddy miss him.

And then I opened more cards. Many of them from Daddy. Or from aunts long dead. Or friends forgotten.

And I simply could not stop crying. But it was of joy. I was remembering the good things, all the many people God had placed in our lives and the times they thought enough of me to spend a few bucks and write down a few thoughts about me that they felt in their hearts.

It was not – as Dr. G had wished for me – a private moment.

My wife was there to hug me. My kids were there to see my cry. And I’m glad they did.

 

 

 

3 Kinds of People

I think this year I realized recently that there are mostly 3 kinds of people:

  1. Those you don’t want to be around. You choose to avoid these.
  2. Those you do want to be around, but can’t. They may be far away, they may dead, they may have an illness that prevents contact. They may be missionaries in a country where they have to be almost like secret spies for Jesus or else get killed, and that’s the reason you probably won’t ever get to see them again. There may be an un-crossable emotional rift between the two of you, spreading across and between your hearts like a chasm. With only darkness and echoes where what once was joy and laughter. And a bond you never doubted until one day it simply wasn’t there.

There are many reasons that created situation #2- the people you want to be around but cannot.

And that leaves us with the 3rd kind:

  1. People you do want to be around and still can.

 

I now think about the people in #2 a lot. And you should, too. You shouldn’t avoid it (if you do).

Its good to think about the people in #2. It is important to miss them. Important to grieve. To mourn. To ache. To cry.

 

But I need to start paying more attention to the people in group #3. (And so do you).

 

And this is where we put the bow on all this.

 

 

 

Card by card

I’m still saving this big ole’ box for when I am old and gray. I’m working on the old part. And the gray pokes through. But hopefully I still have decades longer to fill this box up and look at it when I am old.

But – I did sneak a peak at a few of them when Momma brought them over. A little stack. A small bundle of memories that jarred in me tears of joy.

And I would like to share just a few of those cards – or rather share a bit about who sent them- with you before we land this plane.

  • Emmet and Nell-  They are both dead and gone, but some of my earliest memories are of them.
  • Jo Elaine –Jo is my aunt and she’s a peach. On my Nanny’s side (who has been gone a long time). Jo is one of many aunts who always thinks of me on birthdays even though I rarely see her.
  • Bobby and Betty –Mr. B was also one of Daddy’s very best friends. I remember riding my bike next to he and Daddy as they ran at 4am each morning in Gulfport, MS. Mr. B was a Marine, rough around the edges but with a gooey center that loved people. He was a good man. He is also now gone.
  • Carrol and Nancy –Carrol was a true friend to Daddy in his toughest times, hiring him to work in his hardware store during one of Daddy’s hardest bouts of depression (it lasted 3 years that time). Nancy died in a car crash in the rain on an interstate exit ramp. But she was a dear friend to my mom before she left. Momma still misses her and I think of her every time I pass that exit ramp.
  • John and Louise – a sweet, sweet couple who managed a large farm operation in Kiln, MS (where I watched Brett Favre play highschool ball). They stopped smoking when 7 year old me told them I couldn’t be around it. They are both gone now but in no way forgotten.
  • Ganky and Pappy- Pappy was a retired railroad man and he sure did love Ganky. She was the first person I ever heard of with Lou Gehrig’s disease. Pappy once snuck into Daddy’s garden in the middle of the night to dig up and replace small tomato plants with very large ones to convince Daddy of the astounding overnight effectiveness of Miracle Grow. They have both been gone a long time.
  • Aunt Annette – one of my mom’s aunts who still sent me cards even though she had been estranged for decades. My mom misses her a lot.

And so many more even just in this little stack. From my siblings, from Momma and Daddy. Somewhere in the big box is a letter from my friend Cecille who died (along with her little brother) when she was hit by a train in her late teens. Way too many to write about.

What do I take away from all these cards? People come and go and everyone dies. But in the in-between parts, the times you spend with them, the times they still send you cards (and even after that when you read the cards years later)- something amazing happens. Somehow, despite all the insurmountable despair of loss we all must face, somehow we have the capacity to love one another.

Let’s do more of that in 2019.

 

One last detour

I almost didn’t write this part up. This thing has gotten way, way longer than I intended. And I hope for the 2019 Year in Review I can find a topic besides death and loss. 3 years in a row is surely enough.

But this part is fun.

When I was kid, we went to every Auburn game. Home and away.

This was before that jackass Alabama fan poisoned the big oaks on Toomer’s corner.

Back when you could still park all over campus on gameday, in crazy places. And camp out for 3 days before the game with 100,000 of your closest friends.

Like an idiot, I hated much of those times as a kid. Or at least I thought I did.

Now, I do things like return to Auburn and walk around with my kids. Just like Daddy did with me.

Not knowing why, we often return to the places our fathers took us.

What was really crazy, was that Daddy would just walk on the field after a game and walk into the locker rooms just to talk with players. And after that we would walk over to the players dorms and hang out with them. So as a 12 year old I’m chilling with the dude that just kicked the winning goal against LSU. Or the guy that missed the pass that could have beat Arkansas in the last 3 seconds. Those 2 guys have very different moods, by the way.

But the point is that Daddy had a way of getting into places (and people’s hearts) simply by acting like he was supposed to be there. Let them tell you no if they feel they must. But until then, sneak into the stadium.

And that’s what we did a few weeks ago. Passing through Auburn on our way back home from a trip with the kiddos.

There was one gate open at Jordan-Hare stadium that day (pronounced Jur-dan for those of you who don’t know). I snuck in first and waved to the kids to follow.

There was a worker there. He looked at me.

I froze.

“I gotta lock the gate, so please make it quick.”

I had the feeling he sees this a lot. And he was so kind and probably is to every Auburn fool wandering back in. Whoever he is, he was my hero that day. And I hope I get chances to be so kind to others in need of sneaking into stadiums, too.

We go back to the places our fathers took us.

 

Wrapping Up (Finally!)

So I know what I need to do now. How 2019 needs to go.

My box is overflowing.

I need to send more birthday cards so others can put them in a big box and pull them out one day and go through each one and defiantly shake their fist in the face of death and loss and separation and tell the Evil One he has not won because there was joy. There was love. There still is. But – most importantly- there still will be.

And it can be forever for those of us who choose it. Beyond time, forever joy. With our loved ones and with Christ. For all of you readers who are non-believers (so many of you are, and I hope you know by now I love you regardless of any differences of opinions or beliefs), suffer me one more time in 2018 to share the simple gospel:

You (and me and everyone ever born) are a sinner. You need a savior. His name is Jesus.

 

Merry Christmas and Happy New Year my dear readers! You are loved by me, each and every one of you. If you like you can print this out and put it in your box and count it as a card from me to you. Me thinking about you and writing it down.

Please don’t stop writing in (clay@mostlymedicaid.com) and calling (919-727-9231). You have no idea how much it means to me when you write in and tell me your thoughts about what I write.

War Eagle!

Onward and Upward!

Trystero: The Father Sent the Son to Save the World (English)

 

 

 


[1] I have found my old love of footnotes again. It’s like a little side conversation beyond me and you. Titles that were also considered:

A Box of Letters

Looking At Life With Clear Eyes and A Full Heart

Memories as a Gift to Get Us Through Our Journey

Returning to the Places Our Fathers Took Us

 

[2] For those of you who have enjoyed my musical recommendations in the Roundup over the years, this song, album and band are in my opinion one of the most important things to happen to music in my lifetime. For people who have never heard The Weakerthans, I tell them their art is the closest thing to perfection in the combined genres of music and poetry that I have ever encountered. It may not be your style – but I drove from Baltimore to Toronto once just to see them play and its still one of the best life decisions I have made.

[3] For a fun look at the greeting card industry (including average prices, which have gone way up since the mid-1990s), see https://www.thesprucecrafts.com/greeting-card-industry-facts-and-figures-2905385

 

[4] Oxford forever! Grammarians, unite and #Resist! https://en.oxforddictionaries.com/explore/what-is-the-oxford-comma/

[5] 6 sentences in that segment started with “and.”

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Clay’s Weekly Medicaid RoundUp: Week of December 24th, 2018

Soundtrack for today’s RoundUp pessimist readers- http://bit.ly/2Ve9DwR

 

For optimist readers- http://bit.ly/2V9u2Dn

READY FOR MEDICAID INNOVATIONS 2019- I will be there again this year (my 9th time), chairing one of the very best Medicaid events you can go to. Also, its sunny Florida in February (I’m looking at you, Michigan). If you decide to go, let me know and we can meet up. Check it out here – https://www.medicaidinnovations.com/

PELICAN STATE TO START USING IRS DATABASE TO CONFIRM MEDICAID ELIGIBILITY- After a few weeks of taking a beating in the news over blowing $80M on non-eligibles, Louisiana is rolling out several news stories about an enhanced system. To be fair, it looks like the enhancements were planned for some time (so I guess they have known their system is crappy for a while but still kept overpaying millions?). The new system will start using tax data for bennies in May of 2019 (one month after we all file our taxes).

AND ON THAT NOTE, A BRIEF MATH DETOUR- I’ve been working on a little math exercise where I try to figure out how much of my own personal taxes help pay for Medicaid. Its not easy (mostly because of the imaginary way we handle group expenses in our country under “budgets” and “debt”). But I am getting closer to a workable framework. Here’s my current, early, certainly wrong (but I invite you to provide alternative estimates) evaluation based on income groups. If you make $65k/year, then about $1,800 of what you pay in taxes goes to Medicaid spending (about 1/3rd the cost for one average bennie; about $185 from your taxes is lost to Medicaid fraud). If you make $120k/year, then about $3,400 of what you pay in taxes goes to Medicaid spending (about 2/3rds the cost for one average bennie; about $350 from your taxes is lost to Medicaid fraud). And so on… Once I am done, I will publish the broader analysis and will invite comments, corrections, etc…

BUCKEYE STATE JUST CAN’T GET RX RIGHT- The report of CVS spread-pricing shenanigans in Ohio will be conveniently delayed until after legislators consider a budget in 2 months. Note to CVS Grand Pooh-Bah: whatever you are paying your lobbyists in Ohio, they deserve a raise. In a related (?) note, reporters in the state are trying to get answers about why the state still has not implemented a unified drug list that was rolled out by Kasich as a key initiative 2 years ago (and in October of this year was still projected to go-live Jan 1, 2019). Medicaid officials announced this week that the effort would be “delayed indefinitely.” You know who opposed that initiative? PBMs. Why, you ask? Because they could no longer keep their rebate deals secret and states would know how much rebates they would have gotten vs what was passed on to them. Am I being too hard on you this week, PBMs? Open invite to come on the show and explain yourself anytime you like.

ALOHA STATE INCHES FORWARD MEDICAID PAYMENTS FOR HOUSING- Hawaii is leading the way towards getting Medicaid dollars approved for housing. An existing waiver that pays for house (or apartment) hunting help is being expanded. While the dollars can’t pay for rent, they can be used to help with all the effort to find a place. There are 8 other states with a request for similar funding for supportive housing from CMS.

 

SHOW ME STATE CONSIDERS THOSE EVIL WORK REQUIREMENTS- By now you can fill in the rest from here, right? Won’t be effective, just an evil ploy to kick people off rolls, Orange Man Bad.

 

SNEAKY STATE REPS IN THE GRANITE STATE TRYING TO UNDO CMS DEAL- This is pretty interesting. A week or so ago, CMS approved a New Hampshire request for work requirements (aka, “how the process works”). Without getting into the weeds (are there weeds in NH? In my mind its this idyllic place, with nothing out of place), duly elected reps in NH negotiated a deal in which the state’s expansion program can continue IF there are work requirements in place. So that got passed, then CMS approved what was agreed to by both parties. Now, Dems (Rosenwald and McWilliams) are introducing bills to make work requirements illegal in NH. When you’re opponents keep changing the rules, its hard to keep up. Will be fascinating to see how this one plays out. Some of the CMS comments were fairly clear on the tradeoff between expansion and work requirements as the heart of the bargain.

 

WAIT- YOU MEAN WE HAVE TO PAY FOR THIS EXPANSION THING BY PASSING A STATE BUDGET? Idaho activists were able to get expansion voted in back in November (seems ages ago, doesn’t it?). But now it seems the next steps are out of their hands. From what I understand in Idaho, each year this group of people called “legislators” get together in this place called the “Capital” and they manage something called an “appropriations process.” They have to make these things called “decisions.” And sometimes they have to choose between different priorities. And – here is the shocking part- some Idahoan reps think the function of Idaho state government is broader than Medicaid. Something about education, roads, state pensions – I mean does it matter?. Somebody connect these doofuses to Alexandria – she clearly has it all figured out.

FARRIS’S FANTASTIC FRAUD FOLLIES– And now for everybody’s favorite paragraph. Let’s start the ticker and see who wins this week’s award… Actually, in the spirit of Christmas, let’s just pretend there’s not bad guys stealing 10-20% of all the funds meant for the most vulnerable this week. We’ll pull our heads out of the sand again next week/year.

 

That’s it for this week. As always, please send me a note with your thoughts to clay@mostlymedicaid.com or give me a buzz at 919.727.9231. Get outside (burn all those amazon boxes) and keep running the race (you know who you are).

FULL, FREE newsletter@ mostlymedicaid.com . News that didn’t make it and sources for those that did: twitter @mostlymedicaid .

Want the Curator News Pack for this week’s Roundup? Medicaid News Curator Volume 4

 

Trystero: Fadern skickade Sonen för att rädda världen.

 

 

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Medicaid Who’s Who Interview: Wanda Seiler

Wanda Seiler is the Senior Director at Alvarez and Marsal, LLC. Check out her LinkedIn profile HERE.

1.Which segment of the industry are you currently involved?

I work primarily in Long Term Services and Supports (LTSS).  My areas of emphasis are Medicaid eligibility and Home and Community Based Services.  I’ve assisted states with waiver transformation, quality improvement, critical incident reporting, payment transformation, provider billing documentation, shared living, and the development and implementation of software to support human service administration.

2. How many years have you been in the Medicaid industry?

I’ve worked in the industry for over 30 years, including as a policy analyst for a state Medicaid agency, and in leading state behavioral health and developmental disabilities agencies.  I’ve been consulting with states for the past 10 years.

3. What is your focus/passion? (Industry related or not)

My passion is developmental disability services and I’m particularly interested in transformative efforts that improve both the efficiency and quality of long term services and supports.

4. What is the top item on your “bucket list?”

I’d like to spend some time in Italy, touring and perhaps taking some cooking lessons to learn the tricks and secrets for preparing great Italian meals.

5. What do you enjoy doing most with your personal time?

Hiking an boating with my two best friends – my husband and my dog, and doing just about anything with my granddaughters.

6. Who is your favorite historical figure and why?

Abraham Lincoln.  I think his second inaugural address best illustrates his ability as a leader – to know what to say to unite a nation during a critical juncture in our history.  Leadership in never easy, but truly great leaders are distinguished by leading others through difficult times.

7. What is your favorite junk food?

Gabbert’s popcorn – cheese and caramel mix.  Is it obvious that I spend a fair amount of time at Chicago O’Hare?

8. Of what accomplishment are you most proud?

Bringing financial stability to a state developmental disability agency that had a significant structural deficit.  In a single budget cycle, I was able to correct the deficit and over my eight-year tenure as Director of this agency, eliminate all waiting lists for services.  During this time – all service providers achieved and maintained national accreditation demonstrating that efficiency doesn’t have to compromise quality.

9. For what one thing do you wish you could get a mulligan?

When working in state government, I didn’t maximize the use of information technology (IT) solutions.  We did a small IT project that yielded significant returns for people and families receiving services.  Frankly – I wish I would have done much more of this during my time in state government.  Information systems are foundational to the effective administration and delivery of human services.

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months?

  1. I think states will likely be challenged by Federal audits focused on long term services and supports.  State systems struggle to perform LTSS rate setting, billing and claiming creating a significant financial risk to home and community-based services.
  2.  Intellectual/developmental disability services are at a critical juncture. Many state I/DD agencies will begin a slow and difficult transition to managed care.  Many will explore value-based purchasing but must first crack the code to determine the outcomes that should be purchased and then how they can be measured.
  3. With control of the US House of Representatives switching following the mid-term elections, Medicaid should be safe from block grants.  It will be interesting to watch the remaining non-expansion states consider their options.  Perhaps the most interesting focus will be on the concept of “personal responsibility” in transitioning non-working Medicaid participants to work.  It will be an interesting, “chicken or egg” discussion in understanding if people need health insurance to maintain employment or if Medicaid will be the carrot, they need to seek and retain employment.  As LTSS tries to navigate through a devastating workforce crisis – every worker will become increasingly important.

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BIG Ideas Webinar Series – Session Five with Karen Hale

 We are excited to share the fifth episode of our BIG Ideas Webinar Series!
In session five, we discuss opportunities for small firms as we approach modular standards definitions with Karen Hale.
If you’d like to know more information about Karen Hale, feel free to check out hier team bio HERE
Also, if you are curious about the Consulting Services we have to offer, you can click HERE to find out how we can better assist you.
Without further ado, Session Five: Opportunities for Small Firms — Modular Standards Definitions

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Clay’s Weekly Medicaid RoundUp: Week of December 3rd, 2018

Soundtrack for today’s RoundUp pessimist readers- http://bit.ly/2B0dxAj

 

For optimist readers- http://bit.ly/2B596nU

 

MAINERS GETTING MORE MEDICAID FEB 1- After a long battle against Medicaid expansion (which gave us a lot to cover for years), LePage may have finally lost. A judge ruled the voter-approved expansion must go forward. LePage will be gone (doing whatever Mainers do when they retire and its winter, I guess. Something in a cabin?), and the new Good Guvn’r Janet Mills will come in Jan. 2, with magic wands, puppy dogs, unicorns and Medicaid expansion promises.

 

NEW HAMPSHIRE WORK REQUIREMENTS STILL ON- Seems CMS still gets to decide which parts of requests it does / doesn’t approve. CMS approved NH’s work requirements waiver (basically as a trade-off to let them keep expansion). CMS did not approve a provision that would allow seasonal workers a different way to add up their hours to reflect the surges in employment they have during certain times of the year.

 

FLORIDIAN BENNIES NOW HAVE ONLY 30 DAYS TO FILE PAPERWORK- Several states have requested the option to reduce retro-active eligibility from 3 months down to 1. Florida got approval for this and the change will go into effect Feb 1. Officials estimate it will save the state $98M (women and children are exempt and still have 90 days). Other states with recent approvals for the same request include IA and KY.

 

PELICAN STATE PAYING MILLIONS FOR INELIGIBLES – Louisiana spent at least $60M and as much as $85M on bennies who were not eligible, according to an auditor’s new report. The system to confirm self-reported income was not effective at getting info about changes in income.

 

FORTUNE SEEKERS GO TO COURT- Did you know that’s one of the demonyms of Idahoans? A taxpayer-rights advocacy group is suing to stop the Medicaid expansion voted in by 60% of voters in November. According to the lawsuit, letting voters decide these types of things is “A sweeping and general delegation of legislative power with uncontrolled, unrestricted or unguided discretionary power [that] exceeds constitutional limits…”

 

MINIMUM WAGE HIKE IN JERSEY TRIGGERS $200M MORE IN MEDICAID SPEND- When you raise the wage for everyone, that includes Medicaid home health workers.

 

CALIFORNIA TO SPEND $3B ANNUALLY TO GIVE ILLEGAL IMMIGRANTS MEDICAID COVERAGE- A bill from last year is expected to get re-introduced in the next session. Would add about 1.2M people to the rolls.

 

 

FARRIS’S FANTASTIC FRAUD FOLLIES– And now for everybody’s favorite paragraph. Let’s start the ticker and see who wins this week’s award. Erik Dewayne Lean of Greensboro, NC was sentenced to 18 months for stealing $420k in a kickback scheme for his counseling business. Rajendra Bothra (of Detroit) and 4 of his buds were charged this week for stealing $500M from Medicare and Medicaid (so ineligible for this week’s award, but notable). How, you ask? By prescribing more than 13M doses of opioids. Based on initial reports, this could come close to some of the FL pill mill scandals from 10 years ago. Samuel Okere of Oklahoma City was sentenced to 1 year in federali lockup for stealing $141k in Medicaid counseling bucks (services not provided). John Ndunguru of Fairfax, VA has been charged with using his home health company to steal $4.5M from Medicaid. Mr. Ndunguru made submitted false Medicaid claims for patients not approved for long term care services. Still in VA (but now in Charlottesvile- about a 1hr 51 min drive south west from our last story), husband and wife team Dennis and Cheryl Gowin stole $210k from Medicaid by not disclosing that Dennis had a felony conviction (which would have made him not eligible as a Medicaid provider, or even become a licensed counselor in VA). Anil Desai of Hotlanta has agreed to pay back the $213k he stole from Care and Caid by getting paid for drugs they never provided to patients. Tara Rose of El Paso, TX plead guilty to stealing $1M from Medicaid using her speech therapy business (“Beyond Words”) to bill for imaginary patients and services that never happened. Faiz Ahmed of Houston, TX was sentenced to 5 years in prison for stealing $4.1M by ordering unnecessary tests. There’s actually more this week, dear readers. I am just tired of typing.. This week’s winner- Mr. Ndungura of Fairfax, VA! Taxpayers, you lost at least $510M in the last paragraph.

 

 

That’s it for this week. As always, please send me a note with your thoughts to clay@mostlymedicaid.com or give me a buzz at 919.727.9231. Get outside (finish up your Christmas shopping? We do all ours online) and keep running the race (you know who you are).

 

FULL, FREE newsletter@ mostlymedicaid.com . News that didn’t make it and sources for those that did: twitter @mostlymedicaid .

Want the Curator News Pack for this week’s Roundup? Medicaid News Curator Volume 3

Here’s the one for the Fraud stff- Medicaid FWA Curator- Vol 4

Trystero: el Padre envió al Hijo para salvar el mundo.

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BIG Ideas Webinar Series – Session Four with Tom Kaye

 We are excited to share the fourth episode of our BIG Ideas Webinar Series!
In session four, we discuss Prescriber Burnout – the overlooked issue driving many outcomes with Tom Kaye.
If you’d like to know more information about Tom Kaye, feel free to check out his team bio HERE
Also, if you are curious about the Consulting Services we have to offer, you can click HERE to find out how we can better assist you.
Without further ado,
Session Four: Prescriber Burnout – the overlooked issue driving many outcomes

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Medicaid Who’s Who Interview: Alison Croke

Alison Croke is President and CEO of Wood River Health Services. Check out her LinkedIn profile HERE.

Which segment of the industry are you currently involved?

I currently serve as the President & CEO of a federally qualified health center in Rhode Island.  We provide medical, dental, behavioral health, case management and other support services to our patients, regardless of insurance status or ability to pay.  We have many Medicaid patients, but we also have patients who are uninsured or underinsured.

How many years have you been in the Medicaid industry?

I have been in the Medicaid industry for 20 years.

What is your focus/passion? (Industry related or not)

I grew up attending an all girl Catholic college preparatory academy run by the Sisters of Mercy.   The mercy mission instilled a passion for social justice, the importance of giving back to your community, and the value of women’s leadership.  I enjoy mentoring young women who are interested in health care administration, and I’m lucky to work at an organization whose mission is to improve their local community.

My other passion would be for all New England sports teams, with the Patriots at the top of the list.

What is the top item on your “bucket list?”

I don’t have one particular item on my bucket list -and I have no desire to jump out of an airplane.  I would love to travel more and see some of the beautiful cities in Europe like Prague.  And if I happen to meet Queen Elizabeth somewhere along the way, that would be great.  Also, would love to attend certain sporting events once- a Super Bowl, the Kentucky Derby, etc.

What do you enjoy doing most with your personal time?

I love to play with my dogs and take them running.  I also enjoy watching Patriots games.

Who is your favorite historical figure and why?

Queen Elizabeth I is fascinating to me.  She led her country through a historical period where intolerance was commonplace and was able to demonstrate that tolerance and acceptance was the better path.  She allowed England to flourish and become a place where authors and playwrights could thrive, and also position the country for the future position as a super power and global leader.  Without her bravery and determination, we would not have classics like Shakespeare and Marlowe.

What is your favorite junk food?

This is a tough one.  It’s hard for me to resist anything chocolate.   But I also sometimes splurge on movie theater popcorn with butter.  I always feel guilty after though.

Of what accomplishment are you most proud?

When I worked for RI Medicaid, we built many new managed care programs that expanded access to care for members.  I worked on a team that created the RIte Smiles program – a dental managed care program for kids.  By contracting with a managed care plan, the state was able to not only raise rates for providers, but improve the quality of dental care kids received, and create a much larger network of dentists that would treat children on Medicaid.

For what one thing do you wish you could get a mulligan?

I do not regret any of the career choices I’ve made in the last 20 years, as they have led me to where I am today.  I am sure that as a young professional just out of graduate school I made some naive mistakes and misjudgments.  I have many people to thank for mentoring me through those early years and being very honest with their feedback.  Without their help, I would never have made it!  I have learned to be much more humble in my professional interactions.  Most people do not care what your title is -they care that you are committed to your work and follow through on your word.

What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months?

Now that the Congress does not consist of one majority party, I believe the efforts to repeal and replace the ACA will not receive much traction.   However, state budgets, especially in our state, continue to be stretched by health care expenditures, often making Medicaid programs a target for budget cuts.  I would consider the aging population, the opioid crisis, and better access to mental health treatment are the top 3 issues in the coming months.

 

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Medicaid Who’s Who Interview: Jeff Leston

Jeff Leston is the President of Castlestone Advisors. Check out his LinkedIn profile HERE.

1. Which segment of the industry are you currently involved?

We are in the fraud prevention, health identity protection and oversight segment.  We developed tools that use the existing payment (credit/debit) networks to deliver real-time encounter information to health plans right from the point of care. Inexpensive and very effective.

2. How many years have you been in the Medicaid industry?

I’ve been in and around health insurance and health IT world for over 30 years, and about the last 10 in Medicaid.  In the early ‘90s I created the first use of artificial intelligence for health insurance fraud detection at a Blue Cross plan.  Like what Castlestone does, the technology we used was born in the credit card industry.

3. What is your focus/passion?

Professionally and personally related, I hate to get ripped off.  Finding hundreds of thousands of dollars of fraud in a co-op I lived in in New York was part of the inspiration for starting Castlestone.  My personal passions are music and ice hockey.  I’m lucky because I have a great musician and a hockey player growing up in the house.  I also love to follow investments, particularly in technology companies.

4. What is the top item on your “bucket list?”

Other than certain professional goals, I want to teach 8th grade algebra.  I remember being scared out of my wits on my first day of algebra when the teacher just started throwing formulae up on the board.  I decided I could do it better and show students where it applies in the real world and explain it as a language of numbers.  I also want to go to a Stanley Cup Finals game when the Pittsburgh Penguins are playing.

5. What do you enjoy doing most with your personal time?

My wife and I have 15-year old twins, Adam and Joanna, and we are very involved in their activities.  Joanna is a dedicated musician and performer.  Adam is a hockey player, which takes us a lot of time.  I’m also the President of the high school’s hockey club, which I enjoy.  The most satisfying thing is watching them, and their friends mature and grow skillful in their pursuits.

6. Who is your favorite historical figure and why?

I like to read about people who really changed the world, the way we think, and how society operates.  They were the rebels and often shunned in their own time, until history caught up with them.  Galileo, Charles Darwin, Dr. Martin Luther King, and Sigmund Freud all changed how we perceived the world around us, often against powerful societal and religious forces.  Isaac Newton wanted to explain the elliptical orbits of the planets, so he invented calculus.  Ernest Rutherford figured out the structure of the atom with none of the instruments available to scientists today.  Marie Curie took it a step further to explain radioactivity.  People didn’t know what to make of Jimi Hendrix when they first heard him.  He still sounds great and original today.

My favorite historical figure above all is Roberto Clemente, whom I watched play for the Pittsburgh Pirates growing up.  What he did on the field, off the field, his passion and pursuit of excellence at all times and his concern for the culture he came from should be a role model for a lot of people.

7. What is your favorite junk food?

I have been addicted to pistachio nuts since I was a young boy.  Also, a big fan of tortilla chips and a good hot salsa

8. Of what accomplishment are you most proud?

So far, it is the US House passage of HR 6690, Fighting Fraud and Protecting Seniors Care Act of 2018.  I’ll be even more proud when it passes the Senate.  I’ve been an advocate, analyst and designer of smart-card anti-fraud solutions and data-oriented solutions for a long time.

9. For what one thing do you wish you could get a mulligan?

I was once offered a position in New York with a very high-quality research and investment company as a technology analyst.  I wish I hadn’t turned it down so quickly.  I don’t know if I would have taken the position, but I didn’t give it the time and thought it deserved.

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months?

Managed Medicaid

Some states are moving ahead with Managed Medicaid, (North Carolina) while others are debating its value (Iowa) and a recent article by Chad Terhune of Bloomberg discusses the payments to Managed Medicaid and the limited oversight that accompanies those payments.  Congress is stepping up its hearings on Managed Medicaid oversight and what CMS and the States should do about it.

Work Requirements /Eligibility and Expansion

Hardly a day goes by where there is not a news story about work requirements in various State waiver applications.  Post-election, where some states approved expansion of Medicaid, Congress is or should be looking at oversight of expansion.  The recent story of California enrolling 450,000 ineligible people onto their Medicaid program is not lost on Capitol Hill.  Louisiana’s legislature voted down a bill to allow for income verification.  That brings me to the third point:

Funding the Programs

We are at a point where we really don’t know whether Medicaid is a State program or a Federal Program.  If Medicaid is a Federal Program – the Federal Taxpayer has funded 100% of expansion, now 90%- then increased Federal Standards and oversight are needed.  Congress was making more noise about this with recent reports and hearing.  If it is a State program, States will have to put in place better accountability and integrity measures in exchange for some level of Federal funding.  Right now, we have neither.  Medicaid is now the largest budget line item in many States, and even with 90% Federal Funding, it is beginning to crowd out programs in education and infrastructure, and taxes are increasing to meet the cost.  The program ownership, funding and oversight will become a front and center issue.

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BIG Ideas Webinar Series – Session Three with Mary Doherty

 We are excited to share the third episode of our BIG Ideas Webinar Series!
In session three, we discuss implementing an SDOH Program with Mary Doherty.
If you’d like to know more information about Mary Doherty, feel free to check out her team bio HERE
Also, if you are curious about the Consulting Services we have to offer, you can click HERE to find out how we can better assist you.
Without further ado,
Session Three: Implementing as SDOH Program: You may be surprised at a few things