Posted on

Medicaid Who’s Who Interview: Erhardt Preitauer

With years of experience, Erhardt’s heart and focus is healthcare. Check out his LinkedIn profile HERE.

1. Which segment of the industry are you currently involved? 

A: At CareSource, we serve about 2 million members across the Medicaid, Medicare, and Marketplace programs.

2. How many years have you been in the Medicaid industry? 

A: As I think about the answer to this, I suddenly feel old!  Probably been a dozen years or so with a major focus on Medicaid.     

3. What is your focus/passion? (Industry related or not) 

A: Other than chasing a couple of kids around, I get up in the morning excited to make a difference in the lives of our members.  Many of our members come from very complex situations or have very significant needs.  We are making a difference.  

4. What is the top item on your “bucket list?” 

A: To be able to write with the grace, wit, and wisdom of Clay Farris? 

5. What do you enjoy doing most with your personal time? 

A: Back to chasing kids around.  And good red wine. 

6. Who is your favorite historical figure and why? 

A: So difficult to pick just one!  I suppose it would have to be a founding father.  To have such a grand and different vision, and to have the courage to get it done against all odds. 

7. What is your favorite junk food? 

A: So difficult to pick just one!  I’ll have to go with the “sweets” category on this one.  Nothing beats a good cookie with ice cream on it. 

8. Of what accomplishment are you most proud? 

A: I’ve had a couple of jobs where we have made a huge difference in many lives.  I’m proud to have been a part of teams that have had such an impact.  But I hope the best is yet to come! 

9. For what one thing do you wish you could get a mulligan? 

A: So difficult to pick just one!  I’ve definitely had a few “character building” moments for sure.   

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months? 

A: I think it is important that key decision makers understand the wonderful work that is being done, and more importantly understand the overall and long-term benefit to society that Medicaid coverage brings.   

Posted on

Medicaid Who’s Who Interview: Mary Doherty

Mary has decades of experience in the Medicaid space. Check out her LinkedIn profile here. 

You can also get her help on consulting projects- look for the “schedule a time to chat” info on our website.

1. Which segment of the industry are you currently involved?

A:  Throughout my career as an Dr. of Nursing Practice (DNP) and consultant in healthcare, I have been fluid shifting my skills and knowledge between the bedside to payer and providers to develop policies for better patient outcomes.

2. How many years have you been in the Medicaid industry?

A: 15 years.

3. What is your focus/passion? (Industry related or not)

A: My focus is working with the low socioeconomic population to find strategies and solutions for healthcare equality. My passion is working in a free clinic that serves uninsured population providing care.

4. What is the top item on your “bucket list?”

A:  South Africa

5. What do you enjoy doing most with your personal time?

A: My family and friends whether it is a sit-down dinner or traveling. I cannot get enough of them.

6. Who is your favorite historical figure and why?

A: Albert Einstein is one of my favorite people because he is probably one of the most influential figures in science in the twentieth century. His theory of Relativity is part of health care’s technology. He defied his learning disability of dyslexic and shared his brilliance with the world.

7. What is your favorite junk food?

A: Chocolate

8. Of what accomplishment are you most proud?

A: Educating nurse ’s of all degrees and levels on their abilities to advocate for safety, lead significant change initiatives, coach patients and communities, and coordinate delivery of services, that very often determine health outcomes and the procurement of ethical care.

9. For what one thing do you wish you could get a mulligan?

A: Career- I should have gone to Medical School when provided the opportunity.

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months?

A:

  1. Coverage: Who will be eligible?
  2. Opioid epidemic crisis how fast will there be a response?
  3. Medicaid cuts to Mental Health.
Posted on

Medicaid Who’s Who Interview: Roger Gunter

Roger is the Chief Executive Officer for Virginia Medicaid at Aetna. Check out his LinkedIn profile here. 

1. Which segment of the industry are you currently involved?

A:  Medicaid Managed Care-In Virginia we manage TANF, CHIP, Foster Care, ABD, Dual Eligible, Waivered, and now Expansion

2. How many years have you been in the Medicaid industry?

A: I have been in the Medicaid industry since 1994, 24 years

3. What is your focus/passion? (Industry related or not)

A:My focus and passion for work is to eliminate roadblocks for those that I work with and those that we have the honor to serve. We want to be customer obsessed in order to create an experience that changes our members’ lives forever. Our vision is to focus on life transitions, providing solutions for each stage in our member’s life journey, by providing services in the community where a member lives. For non-work related passions; they are my wife and children.

4. What is the top item on your “bucket list?”

A: Coach my future grandkids football team

5. What do you enjoy doing most with your personal time?

A: Sitting on the beach watching for the green flash, listening for the sizzle at sunset, grilling tuna with my family. I enjoy playing golf.

6. Who is your favorite historical figure and why?

A: Jesus Christ, because He died for the sins of mankind

7. What is your favorite junk food?

A: Pizza

8. Of what accomplishment are you most proud?

A: Being the husband of a wife I don’t deserve, the father of 3 wonderful boys, and with Aetna here in Virginia achieving exponential growth to $862 million from $180 million by winning two RFPs across the entire commonwealth, which increased span of control by 560%. Increased FTEs to 433

9. For what one thing do you wish you could get a mulligan?

A:  I wish I would have been known more about managing playing football and studying pre-med while at the University of Colorado

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months?

A:

  1. To start to figure out how to truly integrate Physical and Behavioral health care
  2. Figure out how to implement expansion waiver services in an efficient manner
  3. Manage all the necessary resources to handle all the implementations and responses
Posted on

Medicaid Who’s Who Interview: Pam Tyranski

1. Which segment of the industry are you currently involved?

A:  Medicaid and Medicare: clinical and quality program development (including value based purchasing components); drafting MCO bids; supporting program implementations; readiness reviews and accreditation evidence preparation; program assessment and re-structure

2. How many years have you been in the Medicaid industry?

A: Do I have to answer that? I started as a youngin’….since January 1988, so that makes it 30 years. I’ve been in healthcare 35 years

3. What is your focus/passion? (Industry related or not)

A: Building provider/MCO collaboration models Non-Industry: travel

4. What is the top item on your “bucket list?”

A: Visiting the town from which my grandparents immigrated

5. What do you enjoy doing most with your personal time?

A: Spending time with my husband, friends and family at the beach-year round it is beautiful.

6. Who is your favorite historical figure and why?

A: I’m a Court of Henry the 8th junkie- Catherine of Aragon is probably my favorite in that cast of characters. Some may argue she made a few ill-advised moves and trusted people she shouldn’t have, but I view that as being human. And from all I have read about her, she exhibited strength, grace, honor, faithfulness, dignity and kindness until her death. I find the plotting, intrigue, exploitation, maneuvering fascinating in Henry the 8th’s court. As a clinician, reading about the remedies they used (in that era and) to treat the King’s maladies and his own concoctions is also interesting to me.

7. What is your favorite junk food?

A: Water Ice (pronounced- “wooter ice”, yes I’m from Philly)

8. Of what accomplishment are you most proud?

A: Two things professionally: My appointment to the Delaware Board of Nursing, on which I’ve been serving by appointment of the Governors since 2011 and leading a Medicaid MCO start-up that went live in 45 days, passed readiness review, and EQRO.

9. For what one thing do you wish you could get a mulligan?

A: I can’t think of one thing I’d like to do over professionally that I wish I could re-wind for another swing at it. I view every experience as a brick in the wall -they all have their place, and upon each I’ve tried to build on what I learned, the successes I had and more importantly the mistakes I’ve made.

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months?

A: 1) The copayment/cost share and buy-in models in the works or proposed in several states-that will be challenging to providers, and intuitively, I worry that members won’t access care soon enough if they have to pay when they are used to not having any out-of-pocket (initially it may save $, but in the long run, I’m skeptical). 2) The work requirements on the table in a few states-how will that impact the rolls? 3) And my biggie is the national push toward value based purchasing models. For many reasons- a) global payments in various permutations have come and gone in the decades I’ve been in managed care- what is going to make them succeed now, and are we going to invest in those resources? b) in the markets I’ve been supporting, there are very few providers equipped to meet the requirements to support the more sophisticated VBP models, and who is going to fund the resources to prepare them for those models? c) I worry that it is too ambitious, and unrealistic to set goals of converting all/vast majority of providers to VBP contracts in the next few years. Will it push the smaller providers who often are the only ones in underserved areas out of the Medicaid programs because they can’t participate or compete? Will that create access issues?

Posted on

Medicaid Who’s Who Interview: John Corlett

1. Which segment of the industry are you currently involved?

A:  I lead a Cleveland based “think tank” called the Center for Community Solutions. Community Solutions among other things works to support cost effective Medicaid policy through non-partisan research, analysis and advocacy.

2. How many years have you been in the Medicaid industry?

I’ve worked in this space for nearly two decades, first as a researcher and policy advocate and then as President of Community Solutions, as an Ohio Medicaid Director, and as the Medicaid and governmental policy Vice President for Ohio’s largest public hospital – the MetroHealth System.

3. What is your focus/passion? (Industry related or not)

My work passion is getting more people and organizations engaged in policy advocacy. My personal passions focus on my Cleveland neighborhood and the great Cleveland food and cultural scene.

4. What is the top item on your “bucket list?”

Visit Cape Town, South Africa

5. What do you enjoy doing most with your personal time?

Spending time with my partner, friends, and family.

6. Who is your favorite historical figure and why?

Martin Luther King because of he showed how one person could change a country and because he led the fight for justice and racial equality. He was a brilliant and inspiring orator who continues to inspire new generations even 50 years after his assassination. Finally his courage and commitment to non-violence even in the face of physical attack and threats.

7. What is your favorite junk food?

McDonald’s

8. Of what accomplishment are you most proud?

Working with the State of Ohio, CMS, Cuyahoga County, and the MetroHealth System to get an 1115 waiver approved that expanded Medicaid in Cuyahoga County a year early and provided health care coverage to over 30,000 uninsured adults.

9. For what one thing do you wish you could get a mulligan?

While I was Medicaid Director, during the Great Recession, we focused most of our attention on expansion proposals for different categories of individuals which impacted relatively small numbers. Looking back it would have been much better to have focused on simplification measures that would have affected many more people and kept more people covered longer. I also wish I could have focused more on ways to leverage Medicaid to address social determinants of health.

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months?

November general election results, in many cases (including Ohio), will determine future of state Medicaid expansions. If CMS changes in Medicaid eligibility (e.g. work requirements, et al) are allowed to proceed we will need to pay careful attention to how they are implemented. Expect to see some states pursue a “Medicaid for all” option via a 1332 waiver.

Posted on

Medicaid Who’s Who Interview: Jon Hamdorf, Kansas Medicaid Director

1. Which segment of the industry are you currently involved?

A: Public Insurance – Medicaid

2. How many years have you been in the Medicaid industry?

A: 1 year

3. What is your focus/passion? (Industry related or not)

A: I have a passion for serving others. Throughout my life I have always gravitated toward service orientated positions. In my college years, I was a deputy sheriff. Post-college, I worked in healthcare IT for multiple companies in leadership roles that either supported a sales organization or customer organizations and now I am serving as Kansas Medicaid director and Director of the Division of Health Care Finance serving the individuals on our Medicaid program and in our State Employee Health Plan.

4. What is the top item on your “bucket list?”

A: To finish my PhD. I am currently a PhD candidate at University of Kansas Medical School in the Health Policy and Management Department.

5. What do you enjoy doing most with your personal time?

A: With serving as a Medicaid Director and trying to finish a dissertation, personal time is rare. When I do have it, I enjoy riding in my Jeep Wrangler with the top down, driving across the Kansas countryside with my wife Angela and my dog Samantha.

6. Who is your favorite historical figure and why?

A: Dwight D. Eisenhower. Eisenhower was a leader and a hero, but also a down-to-earth personable man who united the nation. I love that when he decided to run for president, he was courted by both the Republican and Democratic party. I often walk over to the Kansas capitol building and look up at the statue of Eisenhower and imagine what it would be like to have a conversation with him and learn from his experiences.

7. What is your favorite junk food?

A: Giordano’s Pizza. If anyone from Giordano’s corporate office sees my answer, please strongly consider opening a restaurant in Kansas City. It would make me very happy.

8. Of what accomplishment are you most proud?

A: I am most proud of the culture changes we have been able to make in Kansas Medicaid. My staff is amazing and they have done a fantastic job engaging with stakeholders, legislators and individuals in our program to develop solutions and better serve the individuals in the Kansas Medicaid program.

9. For what one thing do you wish you could get a mulligan?

A: My mother made my older brother, my younger sister and I play the piano when we were young. We all were able to stop when we went to junior high and started participating in athletics. If I had a mulligan, I wouldn’t have stopped playing the piano. I have a keyboard that I still play on when I have time, but I would love to be proficient at it.

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months

A:

1) Integrating social determinants of health to provide whole person care
2) Establishing individualized plans of service to understand members life goals and develop tailored solutions
3) Figuring out early, targeted interventions to change the life trajectory of young people in Medicaid to give them the skills to live independent, fulfilling lives. This will provide financial solvency to the Medicaid program and help end the cycle of poverty.

Posted on

Medicaid Industry Who’s Who Series: David Brueggeman

Medicaid Who’s Who: David Brueggeman – Medical Economist and Manager of Actuarial Science @ Caresource

  1.  Which segment of the industry are you currently involved?

A:   I work at CareSource, an Ohio-based nonprofit health plan that serves nearly 2 million members spread across Ohio, Kentucky, Indiana, West Virginia and Georgia. Our membership is supported by a workforce of 4,000 employees.

2. How many years have you been in the Medicaid industry?

A:  I have been in the Medicaid industry for seven years, concentrating on FP&A, Medical Economics, and Actuarial areas. Prior to joining the payer side, I spent three years on the provider side, which I think gives a healthy perspective of the challenges on both sides of the table – challenges magnified by the fact that Medicaid is often the lowest payer in the portfolio.

 3.  What is your focus/passion? (Industry related or not)

A: I try to understand the needs and motivations of others. In Medicaid, we are challenged with helping policymakers and sometimes our own staff in understanding the motivations of the populations we serve who may lead vastly different lives than our own. At CareSource, we have a Poverty simulation that our staff goes through to understand the mindset and day-to-day experience of our members, including those with chronic health conditions. I am a firm believer that you have to walk a mile in someone’s shoes if you want to truly understand them, and I apply that to both work and in my personal life.

 4.  What is the top item on your “bucket list?”

A: There are several people I would like to meet, including former President Barack Obama, Atul Gawande (surgeon and author of the Checklist Manifesto), and Richard Thaler (father of behavioral economics). I did most of the other items (skydiving, rock climbing, motorcycle riding, backpacking in Europe) before I had children in case something went terribly wrong.

 5.  What do you enjoy doing most with your personal time?

A: I enjoy spending time with my wife and two young children. A recent favorite moment involved laying in the grass explaining the vastness of space and all the interesting discoveries humanity is making about black holes and exoplanets to my intensely curious 6 year old. I am also a voracious reader of science, technology, business, and political magazines and blogs.

 6. Who is your favorite historical figure and why? 

A: Leonardo Da Vinci. His incredible breadth and depth of knowledge and ability to connect disparate concepts to create innovation are the same capabilities I strive for every day.

7.  What is your favorite junk food?

AHere in Dayton we have something called Killer Brownies from Dorothy Lane Market. They are incredible slices of heaven – brownies with chocolate and caramel and optional nuts – but not so good for the waistline.

 8.  Of what accomplishment are you most proud?

A:  Early in my career at CareSource, I was assigned to an internal think tank that was tasked with figuring out how we could get past certain roadblocks in our member experience. Why was health so low on our member’s priority list? We really dug into the social determinates of health both from an academic and applied perspective. We also sat down with real members and asked them some important questions and gained key insights that led to the creation of our Life Services division, which is focused on assisting members with several aspects of the social determinants model. We are actively trying to help people move out of Medicaid and be the best version of who they can be.

9. For what one thing do you wish you could get a mulligan?

A:  This is a difficult question. I would initially say that starting my career in banking was a mistake as I eventually realized that being a monetary lubricant was not a life goal for me; however, I learned a lot about technology and consumer-centric approaches that serve me well today. I believe the only true mistake is one you don’t learn from.

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months? 

A:  

One, as participants in IN, OH, and KY Medicaid programs which all have either approved or pending waivers, we are seeing firsthand both the opportunities and challenges that come with work requirements and “skin in the game” benefit designs. The jury is still out on whether these concepts will have the desired outcomes, but many states are jumping in with both feet.

Two, I think that Medicaid plans need to start collaborating more in designing value based models to minimized the burden on providers who are trying to accommodate ten or more models with differing goals and intentions from different payers.

Three, I think we as an industry need to start thinking about what health means to our populations and how we can best engage. At the TEDMED conference, I was inundated with app developers promising to move the needle. I asked a simple question: “If better health is #15 on the priority list of an individual, #1 being food, #2 being shelter… and #10 being Facebook, how does this move me above Facebook?” These are the questions we need to ask ourselves if we are going to have a real impact on our members’ lives.

Posted on

Medicaid Industry Who’s Who Series: David Newell

Medicaid Who’s Who: David Newell, President and CEO @ PromiseShip

  1.  Which segment of the industry are you currently involved?

A:  Children and family services

2. How many years have you been in the Medicaid industry?

A: Around 26 years

 3.  What is your focus/passion? (Industry related or not)

A: To transform child and family services in the United States.

 4.  What is the top item on your “bucket list?”

A: I would love to travel extensively across India and Nepal.

 5.  What do you enjoy doing most with your personal time?

A: Film photography usually of my kids and family.

 6. Who is your favorite historical figure and why? 

A: Abraham Lincoln.  I have always been fascinated by his brilliance, leadership, humor and tenacity despite many life challenges and personal failures.  I am in awe of him.

7.  What is your favorite junk food?

APizza

 8.  Of what accomplishment are you most proud?

A: The work at my current agency, PromiseShip, makes me very proud of how we have been able to improve child and family outcomes in Nebraska

 9. For what one thing do you wish you could get a mulligan?

A:  Well, I wish I could start over being a husband and dad with what I know now.

10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months? 

 

A: I am very interested in the intersection of the Family First Prevention Services Act and Medicaid services for kids and families.

Posted on

Medicaid Industry Who’s Who Series: Patrick Tigue

Medicaid Who’s Who: Patrick Tigue – Medicaid Program Director at State of Rhode Island Executive Office of Health and Human Services

  1.  Which segment of the industry are you currently involved?

A: Throughout my career, I have consistently been involved in one way or another with state health policy. At the state level, the nexus of strategic health policy, health insurance operations management, and health care system communications has always fascinated me.

2. How many years have you been in the Medicaid industry?

A: I have been in my current role for just over one year but have been involved in the health care industry for about twelve and a half years—with much of that time being focused on Medicaid.

 3.  What is your focus/passion? (Industry related or not)

A: The through line of my career has been a focus on ensuring that those who are vulnerable for a range of reasons receive the health care they need to lead healthy, productive lives. My particular passion is to bring to bear the smartest strategies possible to effectively and efficiently accomplish this goal.

 4.  What is the top item on your “bucket list?”

A: I am a huge Star Wars fan so when I heard that plans had been announced for an immersive Star Wars-inspired resort to be built at Walt Disney World Resort, staying there immediately become my top item.

 5.  What do you enjoy doing most with your personal time?

A: Spending time with my wife and daughter is far and away what I enjoy the most. My daughter is still fairly young and my wife and I being able to watch her become herself and discover the world is such a joy. It keeps everything else in perspective.

 6. Who is your favorite historical figure and why? 

A: I deeply admire Dietrich Bonhoeffer, the German pastor and theologian who died in 1945. Given the time and place in which he lived, his choices and experiences were far more extreme than what most of us face in our own lives but his example of speaking up for the vulnerable is worth aspiring to for all of us.

7.  What is your favorite junk food?

AI am a native New Englander so it is rare for me to turn down ice cream—especially during summers here. Cookies and cream has always been my favorite flavor.

 8.  Of what accomplishment are you most proud?

A: When I assumed my current position as Medicaid Program Director here in Rhode Island, it immediately became clear to me that we needed to improve our organizational structure to allow us to successfully execute against our guiding principles now and in the future which include:

  • Pay for value, not for volume
  • Coordinate physical, behavioral, and long-term health care
  • Rebalance the delivery system away from high-cost settings
  • Promote efficiency, transparency, and flexibility

Completing a reorganization to move us forward on this front in partnership with my senior management team is my proudest accomplishment because it serves as a foundation for all of the work we will do going forward and allows our entire team to receive the direction and support they need to succeed on behalf of the Rhode Islanders we serve.

 9. For what one thing do you wish you could get a mulligan?

A: In a prior management role, I made a hire for my team on the basis of a candidate’s knowledge and learned the lesson that hiring for knowledge alone instead of a combination of character, fit, and skills will not lead to a successful outcome. Having made the right hire at the outset would have led to the best outcome in the quickest way possible. In my experience, it has been consistently true that if you add quality individuals to your team, outcomes mostly take care of themselves. This is of special importance in the public sector where performance management options are generally more constrained.

 10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months? 

A: From my perspective, the top issue to watch in the coming months is how engagement between CMS and state Medicaid agencies around Section 1115 demonstration projects continues to evolve. Both the boundaries of state flexibility and the expectations of how states evaluate demonstration projects are shifting and how specifically this shifting plays out will shape the program for years to come.

Posted on

Medicaid Industry Who’s Who Series: Ben Reno-Weber

Ben Reno-Weber is the featured panelist for the upcoming webinar on Innovations in Community Engagement: Challenges and Opportunities on April 27th. Register to attend for FREE, HERE.

Medicaid Who’s Who: Ben Reno-Weber – Chief Storyteller (AKA CEO) with MobileServe

  1.  Which segment of the industry are you currently involved?

A: Community Engagement; We’re a tech company that helps support community service engagement, from compiling volunteer opportunities, to connecting with non-profits, to supporting clients in reporting their hours.

2. How many years have you been in the Medicaid industry?

A: 1 year.  As a company, we have been focused on creating tools and resources for schools, universities, companies, and nonprofits. The extension of our technology into the court and government space is recent.

 3.  What is your focus/passion? (Industry related or not)

A: Helping all people to reach their full potential. 

 4.  What is the top item on your “bucket list?”

A: Wine tour of Italy.

 5.  What do you enjoy doing most with your personal time?

A: I’m a huge policy nerd, so reading about and talking about data and community-building is relaxing to me.

 6. Who is your favorite historical figure and why? 

A: Elizabeth I, she presided over a period of profound social and technological change, and managed to balance between authoritarianism and freedom (at least relative to other European countries at the time)

7.  What is your favorite junk food?

A: Hot Cheetos

 8.  Of what accomplishment are you most proud?

A: I have worked successful in business, government, and non-profits.

 9. For what one thing do you wish you could get a mulligan?

A: I wish I had learned to golf.

 10. What are the top 1-3 issues that you think will be important in Medicaid during the next 6 months? 

A: Fundamentally, how do we preserve the best outcomes of the expansion, helping support people in “graduating” from Medicaid for the right reasons?  In an expanding economy, we have the opportunity to create the wrap-around resources that people will need to escape poverty, which will impact not only them, but their children and communities.  If we do this well, it will be transformational.  If we do it poorly, it will be tragedy.

 

Ben Reno-Weber is the featured panelist for the upcoming webinar on Innovations in Community Engagement: Challenges and Opportunities on April 27th. Register to attend for FREE, HERE.